WE'RE HERE TO HELP.
Whether you're exploring a piece, have a question about an order or simply want to get in touch, we'd love to hear from you.
For enquiries, please use the form below or email us directly at
support@loomaama.com.au.
PRODUCT & SIZING
Guidance on measurements, materials, fit and choosing a piece.
Send an enquiry → 02 · CareCARE & CRAFTSMANSHIP
Questions about natural fibres, garment care and the making of your piece.
Send an enquiry → 03 · OrdersORDERS & DELIVERY
Questions about an order, shipping, tracking or returns.
Send an enquiry → 04 · BrandGENERAL ENQUIRIES
For collaborations, press enquiries or anything else you'd like to discuss.
Send an enquiry →GET IN TOUCH.
Have a question or something you'd like to share? Send us a message and we'll respond as soon as possible.
A NOTE IS ALWAYS WELCOME.
Send your height, usual size, bust or chest, waist, hip, and the product you are considering.
Include your order number, email used at checkout, and a short description of the issue.
Tell us the garment type and whether your question is about washing, drying, storage, or repair guidance.
Share your name, organisation, purpose of inquiry, and any relevant links.
