Loomaama Client Care

Contact Us

Every garment begins with a conversation. If you need guidance, support, or answers, we are here to assist.

Care Note

For fit help, include your measurements and the piece you are considering.

01 · Fit

Size Guidance

For choosing the right shape, size, and drape.

02 · Care

Garment Care

For washing, drying, storing, and caring for nettle cloth.

03 · Orders

Order Support

For shipping, tracking, returns, and exchanges.

04 · Brand

General Inquiry

For collaborations, press, and questions about Loomaama.

What Do You Need?

Support by moment, not by menu.

Every inquiry is guided to the right place, so your question receives the attention it deserves.

01

Before You Order

Product guidance, garment measurements, size advice, material questions, and styling support.

02

After You Order

Order confirmation, shipping, delivery tracking, address changes, and payment questions.

03

After You Receive

Care guidance, returns, exchanges, packaging questions, and long-term garment support.

Contact Form

Share the details with us.

The more we understand your garment, order, or question, the better we can guide you.

The right answer should feel as considered as the garment itself.

Before You Write

Useful details help us guide you better.

For fit help

Send your height, usual size, bust or chest, waist, hip, and the product you are considering.

For order help

Include your order number, email used at checkout, and a short description of the issue.

For care help

Tell us the garment type and whether your question is about washing, drying, storage, or repair guidance.

For collaborations

Share your name, organisation, purpose of inquiry, and any relevant links.

Packaging Statement

The garment is the centre.

The garment remains the focus. Everything around it exists only to protect, preserve, and honour what has already been made.

Become a Witness